🔐 PRIVACY POLICY (PERSONAL DATA PROTECTION LAW DISCLOSURE TEXT)
ARTICLE 1 – DATA CONTROLLER
This privacy policy sets out the principles for processing personal data collected through the website
https://ancientark.tr operated by AncientArk within the framework of Personal Data Protection Law No. 6698 (KVKK).
• Company Name: AncientArk
ARTICLE 2 – PERSONAL DATA COLLECTED
AncientArk may collect the following personal data from users:
• Full Name
• Email Address
• IP Address
• In-game identifiers such as SteamID and/or EOSID
• Purchase history and transaction records
• Request/complaint information
• Cookie data
• Device and browser information
ARTICLE 3 – METHODS OF COLLECTING PERSONAL DATA
Data is collected electronically through methods such as website registration, placing orders, filling out support forms, or participating in campaigns.
3.1 Data is provided directly by the user.
3.2 Collected through automatic data collection (cookies, log files).
3.3 Collected through third-party platforms (Steam, Epic Games).
ARTICLE 4 – PURPOSES OF PROCESSING PERSONAL DATA
The collected personal data is processed for the following purposes:
4.1 Delivery of purchased digital products
4.2 Responding to customer service requests
4.3 Recording order and payment history
4.4 Prevention of fraud and abuse
4.5 Fulfilling storage and notification obligations under relevant legislation
4.6 Improving website performance
4.7 Personalizing user experience
ARTICLE 5 – TRANSFER OF PERSONAL DATA
Personal data is not transferred to third parties except for legal obligations. However, transfer may be made to infrastructure providers (e.g., hosting, payment provider, etc.) only to the extent necessary for service provision.
5.1 Data may be transferred in the following cases:
• Due to legal obligations
• With service providers (hosting, payment)
• In accordance with court decisions
• To law enforcement for security purposes
5.2 Data transfer abroad is carried out within the framework of KVKK provisions.
ARTICLE 6 – RETENTION PERIOD OF PERSONAL DATA
Personal data is retained for the period necessary in line with legal obligations and processing purposes. After this period, it is deleted, destroyed, or anonymized.
6.1 Transaction records:
10 years (Due to tax legislation)
6.2 Customer account information: Until account closure
6.3 Log records:
1 year
6.4 Marketing permissions: Until consent is withdrawn
ARTICLE 7 – RIGHTS OF THE DATA SUBJECT
Users have the following rights under Article 11 of KVKK:
7.1 Learning whether personal data is processed
7.2 Requesting information about processing if processed
7.3 Learning whether it is used in accordance with its purpose
7.4 Knowing the third parties to whom it is transferred domestically or abroad
7.5 Requesting correction if processed incompletely or incorrectly
7.6 Requesting deletion or destruction in accordance with legislation
7.7 Requesting notification to third parties to whom it was transferred
7.8 Objecting to adverse results from automated system analysis
7.9 Requesting compensation in case of damage
ARTICLE 8 – APPLICATION METHOD
To exercise your rights under KVKK, you can send an email to
[email protected]. Applications are responded to within 30 days at the latest.
8.1 Application requirements:
• Identity verification
• Clear and understandable request
• Signed application form
8.2 Application result:
• Free processing if accepted
• Reasoned response if rejected
• Right to complain to Data Protection Board
ARTICLE 9 – COOKIE POLICY
Information about cookies used on our website:
9.1 Essential cookies: Required for site functionality
9.2 Analytics cookies: For site usage statistics
9.3 Marketing cookies: Used with user consent
9.4 Cookie settings can be managed from your browser.
ARTICLE 10 – DATA SECURITY
Measures taken for the security of your personal data:
10.1 Encrypted data transmission with SSL certificate
10.2 Firewall and anti-virus protection
10.3 Regular security updates
10.4 Unauthorized access prevention systems
10.5 Staff security training
ARTICLE 11 – POLICY UPDATES
This text has been prepared in accordance with the current legislation and may be updated on the site when necessary. Users are responsible for checking the text periodically.
11.1 Significant changes are notified by email.
11.2 Updates are published on the site.
11.3 Continued use is considered acceptance.
Data Protection Officer: [email protected]
© 2024 AncientArk - This text has been prepared in compliance with KVKK
